Professional Staff, Personalized Service
ICI Mutual’s staff of highly trained and experienced underwriters has a thorough knowledge of the mutual fund industry and a commitment to customer service. Underwriters’ knowledge of current industry issues is enhanced by continuing education sessions throughout the year with industry experts. From the time an application is submitted to the Company, each insured is assigned a specific underwriter to work with throughout the insured’s relationship with ICI Mutual. This enables the underwriter to cultivate an individualized relationship with the insured and develop a comprehensive understanding of the insured’s business and risk profile.
The underwriter evaluates an insured fund group’s processes and procedures and then crafts the appropriate coverage to meet its needs. ICI Mutual’s coverage terms are informed by the underwriter’s assessment and the most comprehensive database of mutual fund insurance information. Throughout this process, ICI Mutual’s underwriters are available to answer insureds’ questions and to assist them in understanding insurance and risk management issues.